Shipping policy
Shipping Policy
Last updated: September 2,2024
Thank you for shopping with Start Creating! We are committed to delivering your order as quickly and efficiently as possible. Below, you'll find information on our shipping policies, including processing times, shipping methods, and delivery times.
Processing Time
Order Processing: All orders are processed within 5-7 business days. Orders placed on weekends or holidays will be processed on the next business day.
Processing Delays: In the event of high order volumes, processing may take an additional [2-3] business days. If there is a significant delay in the shipment of your order, we will notify you via email.
Shipping Rates & Delivery Times
Standard Shipping: Estimated delivery time is [5-7] business days. Shipping rates are calculated at checkout based on your location and the weight of your order.
Expedited Shipping: Available for an additional fee. Estimated delivery time is [2-3] business days.
International Shipping: We offer international shipping to select countries. Shipping times vary by destination, typically taking between [7-21] business days. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Order Tracking
-Once your order is shipped, you will receive an email with tracking information. You can track your order through the link provided in the email.
Shipping Address
- Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
- Start Creating is not responsible for lost or stolen packages. If your tracking information indicates that your package was delivered but you have not received it, please contact the carrier for further assistance.
Customs, Duties, and Taxes
- Start Creating is not responsible for any customs, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Changes to This Policy
- Start Creating reserves the right to update or change this shipping policy at any time. Any changes will be posted on this page.
Contact Us
- If you have any questions or concerns about your order, please contact our customer service team at Info@start-creating.com